Support
General Question
How to connect to Alexa?
Preconditions
- Make sure the smart device has been added to the Tuya / Smart life App and that the device is online.
- Make sure the Amazon Alexa app is installed in your device.
Method 1: Start with TUYA / Smart life App
- Step 1. Click “Me” in the lower right corner of the Tuya / Smart life App.
- Step 2. Click “Alexa” > “Link with Alexa.
- Step 3. Click “Back”, you will return to the Amazon Alexa, and the binding is over.
How to connect to Google Home?
Preconditions
- Make sure the smart device has been added to the Tuya / Smart life App and that the device is online.
- Make sure the Google Home App is installed in the device.
Method 1: Start with TUYA / Smart life App
- Step 1. Click “Me” in the lower right corner of the Tuya / Smart life App.
- Step 2. Click “Google Assistant” > “Link with Google Assistant”
- Step 3. Click “Continue”, click “Agree and link”, you will return to the Google Home App, and the binding is over.
HELUMA is dedicated to fulfilling your home device needs and providing the best products on the market. Our mission is to enhance your everyday life with smart technology, ensuring that you can fully enjoy the convenience it brings. We take pride in our commitment to resolving any issues you may encounter with our HELUMA products. Trust us to deliver a truly smart and seamless living experience.
- Download Smart Life / Tuya Smart App available in play store and app store.
- Registration or log in
To begin using the “smart life” Application, please follow these steps:
- Install the application on your device and access the Register/Login interface.
- If you are a new user, tap on “Register” to create an account. Enter your phone number to receive a verification code and proceed to set your password.
- Alternatively, if you already have a smart life or tuya smart account, simply select “Log in” to access your existing account.
- By following these instructions, you will be able to start utilizing the functionalities of the Application seamlessly.
- Configure The APP to The Smart Devices
To effectively configure the app to your smart devices, it is essential to verify that the devices have been installed correctly and that your network is functioning optimally. This will ensure a seamless integration and smooth operation of your smart devices with the app.